Frequently Asked Questions
Where does Black Jet Fly?


Black Jet operates from Sydney's Bankstown Airport (BWU), conveniently situated just 30 minutes from the heart of Sydney. In Melbourne, our base is the Essendon Fields Airport (MEB), a mere 20-minute drive from the city center. We have our sights set on expanding our reach, with destinations such as Brisbane in the pipeline.
When should I arrive before my flight departs?


We suggest arriving 15-20 minutes before, as check-in ends 10 minutes prior departure. Unlike public air travel, our passengers avoid long security lines and the need to arrive 60 minutes early or board the flight 30 minutes prior to departure.
What if my flight gets canceled due to weather?


TBD
What amenities and services are available at your airports?


At the airports where Black Jet Members depart and arrive, you’ll find a private lounge equipped with WiFi, snacks, beverages, restrooms, and parking options. A dedicated hostess is available to assist you with check-in, luggage, and boarding, making your experience as comfortable as possible.
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